ANDREW
ABU
About
Projects
Experience
Resume
Hire Me
Work History
Professional
Experience
Roles and responsibilities I've taken on across different industries.
Software Engineering Intern
Candoor — A platform connecting mentors and mentees
Dec 2025 – Present
Built a timezone conversion feature for meeting scheduling, reducing time-to-book meetings by 40%.
Led backend refactor to introduce automated testing, increasing unit test coverage from 0% to 80%, significantly improving code reliability.
Identified and resolved bugs in timezone handling logic, improving feature accuracy and reducing user-reported issues.
PHP
Laravel
React
JavaScript
MySQL
AWS
Front Desk Attendant
Athletics Complex, Wilfrid Laurier University — Waterloo, ON
2025 – Present
Assisted 100+ members daily with facility access, memberships, and equipment rentals, ensuring smooth operations.
Resolved account and system-related issues, reducing access delays and improving customer satisfaction.
Troubleshot technical and system issues in real time, minimizing downtime and maintaining operational flow.
Maintained a professional and welcoming environment while enforcing facility policies and procedures.
Customer Service
Communication
Membership Systems
Problem-Solving
Team Leadership
Campus Event Operations Assistant
Wilfrid Laurier University — ON, Canada
Jun 2025 – Sep 2025
Coordinated day-of logistics for the campus move-in process, ensuring smooth operations between residence staff and student arrival teams.
Directed students and families during peak arrival hours, streamlining traffic and check-in efficiency.
Demonstrated leadership, adaptability, and strong interpersonal communication in a high-volume environment.
Customer Service Rep & Technical Assistant
Santa's Village Amusement Park — Bracebridge, ON
May 2025 – Sep 2025
Utilized ride management systems and digital ticketing software to streamline operations and boost guest experience.
Resolved customer concerns efficiently through strong communication, tech tools, and real-time problem-solving.
Collaborated with cross-functional teams to enhance workflows, enabling smoother park-wide coordination.
Maintained detailed digital ride logs and service reports, ensuring accuracy for safety audits.
Digital Media Assistant
Unity Baptist Church — Nigeria
2020 – 2025
Operated media and production equipment during live services and community events.
Designed social media graphics and digital flyers to promote upcoming programs and outreach initiatives.
Collaborated with team members to maintain smooth sound, lighting, and video transitions during events.
Student House Council — Volunteer
Wilfrid Laurier University
Sep 2024 – May 2025
Helped plan and organize engaging campus events for the student community.
Contributed to a welcoming and inclusive student environment on residence.
Directed students and families during peak arrival hours, streamlining check-in efficiency.
Toolkit
Skills &
Technologies
Programming
Java
Python
HTML
CSS
C
JavaScript
Tools & Platforms
GitHub
Microsoft Office
AutoCAD
MATLAB
Vercel
Soft Skills
Documentation
Digital Infrastructure
Team Leadership
Customer Service
Problem Solving